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Learn how to contact like never before
HD™ 2.0 | Contacts® is a fully customizable contact center solution designed to increase communications and personalize the end-user experience. Some of its features include:
- 100% Cloud Offering
- Inbound, Outbound and Customizable IVR
- Fully FDCPA and TCPA Compliant Dialer
- Real-time Cell Phone Scrubbing
- VoIP, PSTN and PBX Login Connectivity
- Landline and Mobile Call Modules
- Predictive and Agent Call Initiator (ACI)
- Ringless Voicemail Messaging
- Auto-Appended Annotations
- Intelligent Call Recording
- Automated Cell Phone Scrubbing
- Compliance Rules Engine Module
- Real-Time Live Dashboard Analytics
- Integrated Payment Portal
- And much more...
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