Enterprise billing, receivables
& collections systems.
Discover AI-driven
assisted collections.
Building Trust
Live sentiment analysis and in-conversation AI coaching foster better customer relationships, trust, and debt resolution.
AI-Optimized Outcome
Our collections & engagement suite uses advanced analytics to identify the best strategies, optimizing revenue recovery.
Data Powerhouse
Instant conversation summary, real-time KPI tracking, advanced reporting and analytics arm you with the data needed to drive continuous improvement.
Seamless Data Fusion
Seamlessly integrate with non-native external data sources for limitless capabilities. Our system evaluates such data, optimizing account decisioning and management.
Customer Empowerment
Effortlessly operate with unified branding and servicing practices and provide your customers with self-service payment portals.
Smart Workflows
Accelerate operations and decision-making with automated workflows and instant access to live dashboards and informative reports.
All-in-one receivables management system.
Accelerate your receivables management process and build a more profitable credit portfolio by balancing growth and risk exposures.
AI-guided omnichannel engagement cloud
Our revolutionary intelligent voice & digital contact engagement system connects you to customers like never before. The AI-driven platform enables real-time engagement across multiple channels, providing a frictionless consumer experience that ensures compliance and enhances customer satisfaction.
Enterprise CX Solution
AI Voice & Chat Bots, AI Predictive Dialer, Cloud PBX & AI IVR, ACI - Human (Agent Call Initiator), SmartApps, and integrated enterprise SMS & Email broadcasting capabilities.
Empower Consumer Transactions
Enable swift, secure transactions with our smart payments system. Maximize payments and operational efficiency with user-friendly omnichannel payment experiences.
Beyond Compliance
AI Risk Shield not only alerts of potential risks but also takes proactive, preventive actions in real time, safeguarding your operations.
The all-in-one enterprise ARM & Collections suite.
Our solutions provide unrivaled efficiency and synergy for companies seeking seamless integration, intelligent automation, and AI-guided actionable insights.
Enterprise-grade debt collections system
Supercharge your debt management team with our scalable solution, enabling rapid processing and efficient tracking of billions of debtor accounts.
Award-winning revenue management system
Elevate your ARM operations with our enterprise solution that manages lending, billing, revenue, and debt recovery, all underpinned by NextGen risk mitigation.
AI omnichannel contact engagement cloud
Our AI-driven voice & digital contact suite, offers real-time frictionless experiences across multiple channels while ensuring compliance and customer satisfaction.
Innovative features & integrations
Powerful, customizable, seamless system integrations coupled with an analytical rules-based data warehouse and an enterprise-ready compliance system.
Hyper-customized financial management & CX solutions
Our adaptive systems are customized to fit your intricate business needs. With us, solutions conform to your requirements, ensuring smooth and efficient onboarding.
Strategic support & business advisory services
Get strategic insights from our experts to maximize the performance of your systems, streamline processes, and enhance customer engagement.
Solutions designed around your needs.
We grasp the intricacies of your business. CSS IMPACT’s solutions are thoughtfully tailored to surmount the unique challenges of each industry we cater to.
Looking to transition from a legacy system or just starting your journey? Let’s carve out your path together. Our expert consultants, proven in every industry we serve, are ready to guide you.
