“The City’s successful transition & implementation of our new Enterprise Business Tax Management Ecosystem CSS “IMPACT HD 2.0” now enables the city to automate multiple crucial business processes, centralize & digitize all tax submissions increasing the City’s ability to track unpaid taxes more efficiently. This entire project will translate into a substantial increase in tax collection revenues, enabling the City’s resources to focus on compliance enforcement while reducing time on billing activities. We are proud of the work we have accomplished to bring this project live and are excited for the future using the IMPACT HD 2.0 Financial Ecosystem”

“Our first year on IMPACT HD 2.0 was a huge success! Through leveraging their robust and innovative automation tools, accessible workflow controls and the creativity and guidance from their devoted support team we greatly increased the effectiveness of our collection outreach, improved the efficiency of multiple business processes and enhanced the quality of the collection services we provide to our City government clients. This has been a great and valuable partnership.”