COLLECTOR IQ+ | AI Agent Copilot
IMPACT COLLECTOR IQ+ AI Agent Copilot eliminates the need for agents to manually sift through dozens of complicated screens to find crucial information. By simply chatting with the system and asking straightforward questions like “Find all associated people from all associated accounts,” the agent can instantly gather all relevant debtor data across the ecosystem. This includes payment history, communication records, documentation, bankruptcy information, possible attorney on file, preferred contact times, and Reg-F 7×7 compliance engagement counts—all presented on one easy-to-read screen.
The future of debt collections is now with COLLECTOR IQ+
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Boost your collections with AI.
Features
- Agency-Driven Communications Coaching
- AI Adaptive De-escalation Guidance
- AI Instant Chat-Based Conversations
- AI Integrations to External Data
- Chat-Driven Account Search
- Comprehensive AI Account Retrievals
- Instant Account Analytics & Reporting
- Interactive Decisioning Advice
- Interactive Financial Analysis
- On-Demand AI Account Reports
- On-Demand Scenario Guidance
- Personalized Negotiation Coaching
- Real-Time Training & Coaching
- Risk Mitigation Guidance
- Multilingual Translation Capability
- Weather & Closed Border Checks
Benefits
- AI-Driven Accuracy
- Automatic Training Benefits
- Effective Decision-Making Support
- Enhanced External Data Integration
- Faster Chat-Based Agent Support
- Improved Agent Experience
- Improved Communications Skills
- Legal Assessments and Advice
- Multi-Language Support
- Personalized Debtor Interaction
- Proactive Risk Mitigation
- Quick Access to Information
- Quick Account Information Search
- Scenario-Specific Advice
- Smoother Conflict Resolution
- Tailored Negotiation Strategies